Know what each client and each hour is worth.
Delighted clients stay longer, refer more and pay more. These two numbers show it.
1
Lifetime value (LTV)
Everything one client pays you, start to finish.
₹
₹
Add-ons over the whole relationship. 0 if none.Lifetime value—Price × purchases + upsells
Return on time—Add hours in step 2
2
Return on time (RoT)
What one hour of your team's effort earns.
hrs
Calls, delivery, revisions, follow-ups.hrs
3
Delight scorecard
Tick what's true for each client today.
0 / 5
0 / 5
0 / 5
Add a client to score them.
4
Grow both numbers
Set a target, then one experiment for each.
Grow LTV
₹
Grow RoT
₹
How this connects: A higher LTV pays for marketing. A higher RoT frees your team's time.
5
Get your results
Add your details to see your results and download your PDF.